Refund Policy

What is a return policy?

A return policy is a set of rules a retailer creates to manage how customers return and exchange unwanted merchandise they’ve purchased. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.

A return policy is a set of rules a retailer creates to manage how customers return and exchange unwanted merchandise they’ve purchased. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.

Why have a return policy?

A fair return and exchange policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat purchases.

A fair return and exchange policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat purchases.